1. Introduction

This Refund Policy outlines the terms and conditions for requesting a refund for services provided by LINES SMART , accessible via the website LINES SMART or through contacting us at support@lines-smart.com. Please read this policy carefully to understand the guidelines and procedures for refunds.

2. Eligibility for Refunds

  • Refunds are issued solely at the discretion of LINES SMART.
  • The eligibility for refunds may vary depending on the specific service or product purchased.
  • Generally, refunds are not provided for digital services that have been delivered or accessed.

3. Valid Reasons for Refunds

Refunds may be considered in the following situations:

  • Payment Errors: If there has been an overcharge or duplicate payment due to a technical error, we will refund the excess amount.
  • Service Unavailability: In case of significant service disruptions or unavailability, a refund may be issued for the affected period.

4. Requesting a Refund

To request a refund, please follow these steps:

  • Send an email to support@lines-smart.com with your request and the reason for the refund.
  • Include your order number and any relevant information about the purchase.

5. Refund Processing

  • Once your request is received, we will review it and notify you of the approval or rejection of your refund.
  • If approved, refunds will be processed within a reasonable time frame. The method of refund may vary based on the original payment method used for the purchase.
  • If your refund request is rejected, you will be provided with an explanation.

6. Contact Information

If you have any questions about this Refund Policy or need further assistance, please contact us at support@lines-smart.com.

7. Updates to the Refund Policy

LINES SMART reserves the right to update or modify this Refund Policy at any time. Changes will be posted on our website.

8. Conclusion

At LINES SMART, we value customer satisfaction, and we aim to provide excellent services. We have established this Refund Policy to ensure transparency and fairness in all refund requests. If you have any concerns or questions regarding this policy, please do not hesitate to contact us. Your satisfaction is important to us.

This Refund Policy was last updated on the date stated at the beginning of the policy.